Degraded Performance Across All Endpoints
Resolved
Degraded performance

🎉 The issue has been resolved and we are back to normal.

Thu, Dec 12, 2024, 05:50 PM
2 weeks ago
Affected components
Updates

Resolved

🎉 The issue has been resolved and we are back to normal.

Thu, Dec 12, 2024, 05:50 PM
5h earlier...

Monitoring

Update: Customer Impact Mitigated Recent performance issues have been mitigated, and we are now monitoring the system for an extended period. While some users may still experience minor fluctuations, the majority of services are now operating normally. We will continue to closely monitor the situation and keep providing further updates as needed.

Thu, Dec 12, 2024, 12:28 PM
2h earlier...

Monitoring

👀 We are monitoring to make sure the incident has been fully resolved.

Thu, Dec 12, 2024, 09:54 AM

Identified

🛠️ We have identified the root cause of the incident, and are working diligently to fix.

Thu, Dec 12, 2024, 09:51 AM
1h earlier...

Investigating

:mag_right: We are currently investigating this live incident. We are currently experiencing degraded performance across endpoints. Our team is actively investigating the issue and working towards a resolution. Some users may encounter slower response times and intermittent disruptions while we address the problem. We apologize for any inconvenience caused and assure you that we are doing our best to restore normal service as soon as possible. Thank you for your patience and understanding during this time. We will provide further updates as the situation progresses.

Thu, Dec 12, 2024, 08:46 AM