Multiple Endpoint Disruptions

Resolved·Degraded performance

🎉 The issue has been resolved and we are back to normal.

Tue, Sep 1, 2026, 08:03 PM

(1 month ago)

Affected components

Sep 1, 2026, 03:41 PM

07:47 PM

All Endpoints

embeddings

command-a-reasoning-08-2025

embed-v4.0

rerank-v4.0-fast

rerank-english-v3.0

Updates

Resolved

🎉 The issue has been resolved and we are back to normal.

Tue, Sep 1, 2026, 08:03 PM

Monitoring

👀 We are monitoring to make sure the incident has been fully resolved.

Tue, Sep 1, 2026, 07:47 PM(15 minutes earlier)

Identified

We have identified the root cause as an ongoing Google Cloud Platform (GCP) outage. Our team is actively monitoring the situation while we wait for GCP to resolve the underlying issue. (reference)

Tue, Sep 1, 2026, 04:21 PM(3 hours earlier)

Investigating

🔎 We are currently investigating this live incident.

Tue, Sep 1, 2026, 03:41 PM(40 minutes earlier)